School IT | Winchester, Hampshire
IT Support for Schools in Winchester and Nearby
IT support for schools in Winchester and the villages around it, from small primaries to academies. We look after staff and pupil devices, classroom WiFi, Microsoft 365 for education, web filtering and backups, and come on site whenever you need us.
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What is school IT support?
School IT support is a managed service that keeps the technology in classrooms running. We care for laptops, tablets and interactive panels, run the school network and WiFi, manage Microsoft 365 for staff and pupils and keep filtering switched on.
A school is not an office. Pupils share devices, accounts roll over each September and safeguarding duties govern what children can open online. Our plans follow the academic year and fit school budgets.
Common problems
When Classroom Technology Fails, Teaching Stops
These are the issues we see holding back school IT most often, from a one-form-entry primary to a trust with several sites to run.
Panels and laptops letting you down
Screens that refuse to connect, laptops with dead batteries or skipped updates, and a lesson plan rewritten on the fly.
Filtering that is never tested
Every school needs filtering and monitoring that does its job. Plenty have never checked what pupils can really open.
Accounts left from last year
Pupils and staff who left in July still have logins, licences and files in the school tenant.
One technician, endless jobs
A single person covers every fault, site and project, with nobody to step in at holiday time.
Every one of them eats into teaching time and a stretched budget, and a gap in filtering or backups can soon turn into a safeguarding or data protection concern.
Your school gets a support plan shaped around its year.
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For schools around Winchester
School IT Support in Winchester and Around
Schools in Winchester, Kings Worthy, Twyford, Otterbourne and Alresford share the same pressures: tight funding, devices passed between classes and staff who need it all working before registration. We book major work for the holidays, log every device and give you one team to call.
Our school IT support helps you to:
- Pass the DfE filtering and monitoring checks
- Keep shared laptops and tablets patched
- Manage Microsoft 365 for staff and pupils
- Roll accounts over smoothly each September
- Keep pupil records safe with tested backups
Our school services
IT Services for Schools in Winchester
Choose a full support plan or only the parts your school needs most, such as a termly health check or help fitting out a new IT suite. Each plan has a fixed price you can put in the budget, with nothing hidden.
Staff and pupil devices
We set up, update and repair staff and pupil laptops, tablets, interactive displays and printers. Every device sits in central management, so a missing iPad can be locked from afar and a new laptop arrives ready to use.
Safeguarding and filtering
We configure web filtering and monitoring on school devices and the network, test them against the DfE standards and give your designated safeguarding lead clear reports on what was blocked or flagged.
Microsoft 365 for education
We set up Microsoft 365 for education with Teams classes, staff shared drives and safe pupil email. Accounts are created and removed in bulk at the start and end of each year, so licences match who is actually on roll.
Network, WiFi and broadband
School WiFi has to handle a whole class signing in at once. We plan access points room by room, hall included, manage switches and firewalls, and arrange broadband or a leased line sized for the whole site.
Backups and pupil data
Pupil records, staff documents and Microsoft 365 data are backed up automatically, and we test those backups regularly. That supports your GDPR duty to recover personal data after a cyber attack, a fire or flood, or an honest mistake by a staff member.
Cyber security for schools
We manage antivirus, patching and MFA on staff accounts, run phishing awareness sessions for teachers and office staff, and can guide the school through Cyber Essentials.
Schools we work with
- Infant, junior and primary schools
- Secondary schools and sixth forms
- Academies and multi-academy trusts
- Independent schools and nurseries
Our approach
How We Support Your School
We work around the timetable rather than the other way round. Four steps take your school from where it is today to a support plan that suits the academic year.
We visit the school
We walk round with your head or business manager, see the classrooms, server cupboard and WiFi, and hear what staff and pupils find hard. There is no charge and nothing to sign.
IT health check
We review devices, accounts, filtering, backups and licences, then write a short report in plain English on what to fix first and what can wait.
Plan and price
You get a fixed price and a plan that schedules bigger jobs, such as a WiFi upgrade or laptop refresh, for half terms and the summer, so teaching carries on.
Support all year
Staff ring us or raise a ticket, we fix most issues remotely and a technician visits when hands are needed. Before each new school year we prepare fresh accounts and devices.
Frequently asked questions
School IT Support Questions We Get Asked
What is covered by IT support for schools?
It covers staff and pupil devices, the school network and WiFi, Microsoft 365 accounts, filtering and monitoring, backups and cyber security. You get our helpdesk by phone, remote fixes and a technician on site when needed.
How much is school IT support in Winchester?
It depends on how many pupils, devices and sites you have and how much on-site time you want. After a free review we agree a fixed annual or monthly price, so the cost fits your budget and holds no surprises.
Will you work alongside our own technician or the local authority?
Yes. Lots of schools keep a technician in for daily tasks. We can take on the network, servers, cyber security and projects, cover holidays and sickness, and be the team your technician escalates to.
Will you manage our web filtering?
Yes. We configure and run filtering and monitoring on school devices and the network, test what pupils can open and report regularly to your designated safeguarding lead.
Can you support academies and trusts?
Yes. We work with single academies and trusts with several schools, set up shared Microsoft 365 tenants and policies across sites, and report on devices and risk for the trust as a whole.
Do you set up Microsoft 365 for education?
Yes. We create staff and pupil accounts, Teams classes and shared drives, apply safe sharing settings and show teachers how to use them in lessons and for homework.
Do you visit schools outside Winchester itself?
Yes. On-site visits come with our plans, and we cover schools in Winchester, Kings Worthy, Twyford, Otterbourne, Sutton Scotney, Alresford, Stockbridge and Romsey.
Can you help our school gain Cyber Essentials?
Yes. We check your setup against the scheme, close gaps in patching, accounts and firewalls, and stay with you through the assessment until the certificate is issued.
Can larger jobs wait for the holidays?
Yes. Laptop refreshes, WiFi upgrades, server work and account clear-outs are booked for half terms and the summer, so lessons are not disrupted.
Accredited IT support, independently certified.
Get in touch
Talk to Our School IT Team in Winchester
Tell us about your school, how many pupils and staff rely on technology and what is not working well, and we will suggest how a support plan could run. Call 01962 353 206, email hello@winchesteritsupport.uk or message us here and we normally answer within the hour.
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